The Minolta PageWorks printers offer the best value in performance, quality, technology and price on the market today. It offers fast printing and processing speeds, low memory requirements and are very affordable when compared to the competition.

Q2. Where can I get drivers for Minolta printers?

The Minolta printer drivers are made available on the Minolta web site, under the Drivers button. Drivers for Windows NT, Windows 3.1 & Windows 98/95 are available.

Q3. How can I get in touch with Minolta if I have a technical question?

For technical information you can call MHD COAT Support or contact Minolta through the Minolta websites at the REQUEST TECH SUPPORT button.

Q4. How often do I need to replace the maintenance items?

The maintenance items (OPC drum, toner collecting bottle and oiling roller) should be replaced every 20,000 images.

Q5. Why should I buy a color laser?

With the Minolta Color PageWorks customers can now afford fast, reliable, brilliant color at an incredible value and price. Target customers are those who want fast monochrome output, or know as to how they should add color to their documents.

Q6. Who do I call if I need product brochures or product information?

For brochures or product information, you can call MHD COAT or, consumers can order through the Minolta web-site at under the REQUEST LITERATURE button

Q2. How can your System meet just our current requirement ?

The Key Telephone System we offer, ranges from the basic 7 ports to right upto 82 ports thus catering to domestic and business communication environment.

Q3. How do we go about future expansion and what are the cost implications?

The Key Telephone Systems are modular and scalable in architecture. Consequently the system can be reconfigured for expansion as and when required, thereby decreasing the cost of ownership.

Q4. Can I use the existing telephones with your new system?
Yes ,we can connect your existing Telephones or proprietary Key telephone or the single line telephones as the Systems we offer are hybrid in nature.

Q5. What additional features does your system offer or support?
The system supports user friendly and cost effective features such as Auto Attendant, Call Billing,Door Phone,Voice Mail, Direct Inward System Access(DISA).

Q6. Who do I approach for after sales service and are spares adequately available?
MHD are not only sole selling agents but also the authorised service representative equipped with sufficient quantity of spares of the above mentioned products.

Q7. Who do I contact for product brochure or information?

For brochure or product information, you may call MHD COAT or may visit the website of TECOM and Nakayo at http://www.tecom.com.tw/sigma and http://www.ny.co.jp/econt/exprod/sdkx respectively.

MHD offers you some of the world's best brands in office equipment. Products from brands such as Minolta, Oce, Riso & TA are well known for their excellent quality, latest technology, reliability & low cost of ownership.

MHD realizes the critical need for a good after-sales service backup and has therefore invested in service systems and infrastructure apart from well qualified and factory trained service engineers.

MHD is the only Office Automation Company which has full-fledged service centers, with spares & consumables availability in interior locations such as Sur, Salalah, Sohar, Nizwa & Seeb.

Owing to all of the above, MHD has a customer retention percentage of approximately 95%.

Q2. What is the Minolta Copier market share in the Sultanate Of Oman?
Minolta is undoubtedly the market leader in copiers with a market share of approximately 35%.

Q3. Who are your major customers?
Some of our major customers include: Royal Oman Police, Ministry of Education, Ministry of Health, Sultan Qaboos University, The Royal Guard Of Oman, Ministry Of Defence, Ministry Of Water Resources, Ministry Of Electricity & Water, Directorate General - Civil Aviation, Oman Refinery Company LLC, Shell Marketing , Commercial Bank of Oman, Central Bank Of Oman

Q4. Does Minolta have the latest Digital Copiers?
Yes, Minolta has a range of Digital copiers with printer capabilities. These are appropriately called DiALTA .

Q5. What is DiALTA?

DiALTA is a combination of "Digital Intelligence" and "laelta" which is Italian for "accurate". These copiers are engineered with a combination of our exclusive digital and CS (Customer Satisfaction) Technology, thereby creating a new CS philosophy.

Q6. What sort of purchase options does MHD offer?
MHD offers three purchase options. These are :

• Outright Purchase
• Hire-Purchase
• Rental Option
  

Normally, complaints of critical nature and within Capital are attended to in 2-4 Hrs time. Other complaints, depending on the time of registering the Complaint are attended on same/next business day.

Q3. Do you provide standby equipment?
Depending on the product, time involved in repairs, we provide standby equipment/modules for customers covered under Warranty/Maintenance Contracts.

Q4. What are different types of Maintenance Contracts you offer?
Depending on the nature of the Product/Service we offer :
Non-Comprehensive Contracts (only Labour) Comprehensive Contracts (Labour+Parts) Full Service Contracts (Labour+Parts+Toner ) Fixed Time Contracts Project Based Contracts.

Q5. Can you provide us with the history of the machine?
We have a fully computerized Work Shop System for tracking equipment history. Depending on the nature of the product and Warranty/Maintenance Agreement status, we can provide equipment history to the customers.