MHD's Support Services consists of Certified & Qualified Engineers: Dell Certified Systems Expert (DCSE), Microsoft Certified System Engineers (MCSE), Cisco Certified Network Associates and Professional. Qualified technicians are specialized and experienced in the functioning of all range of IT Products. They constantly receive professional training to keep up to date with the ever changing technologies. Following are the support services offered:

• Warranty Support Services
• Annual Maintenance Contracts catered to satisfy all requirements
• Repairs and maintenance of 3rd Party products (PCs, servers and printers)
• Network Design, install, optimize and support
• On-site Facilities Management
• Authorised Konica-Minolta service centre (MHD is the only authorised service centre for Konica Minolta products in Oman. We service all Konica-Minolta Printers.)

MHD Call Centre

Phone: +968 24837752

Fax: +968 24830946

E-mail: dell-service@mhd.co.om


Office Automation Service

Our Office Automation service section is staffed with seasoned professionals who are trained & certified by our principals like Minolta, OCE, and RISO to render the quality maintenance services to the Customers. We have a team of Minolta Certified Professionals to support growing need of Colour Market. We also have a team of professional to cater the Oce Wide Format Multifunctional (Plotting/Printing/Scanning at the same time) Equipments.

The activities covers installation/trouble shooting and maintenance of Copiers, Fax Machines, Typewriters, Digital Duplicators, Wide Format Printing Solutions, Mailing Systems, Digital Interactive Whiteboards sourced from principals like Minolta, Triumph-Adler, Riso, OCE, ASCOM, POLYVISION, etc.

We have a host of support services (listed here below) tailor made to suit customers various requirements.

• Maintenance Agreements
• Full Service Maintenance Agreement
• Comprehensive Maintenance Agreement
• On site Resident Service Engineer
• On-site / Workshop repairs
• Refurbished Copiers on rent
• Upgradation & Network connectivity

Our maintenance / service agreements provide extended warranty coverage for equipment purchased from us. In case of a breakdown / failure, our professional service engineers will restore the equipment to manufacturer’s specifications. Our maintenance agreements can be classified as Annual (Labour only), Comprehensive (includes Labour & Spares) & Full Service Maintenance Agreement (FSMA – includes Labour, Spares & Toner)

We offer our discerning clients the services of our support specialists for extended periods of time. Under this program we are currently providing a dedicated on site engineer with the appropriate skill-set to our customers like PDO, SQU who wish to avail of this type of service support.

For further details please contact us on

Tel : 24830429, 24831044, 24835500,24837752

E-mail : coatservice@mhd.co.om