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* Customer Support Executive (3- 5 years )

Location : Muscat

Job Description: key Outputs: • Responsible in setting up new machines installation at Customers’ premises. • Carry out troubleshooting, repairs and servicing of printing machines, enable hardware and software at Customers’ premises to the highest standards. • Managing & executing the installations and warranty service. • Write accurate professional reports on technical issues and interfacing with all involved functions. • Report and escalate all observed incidents, irregularities that occur through proper operational escalation points. • Good understanding and coordination with internal and external customers. • To provide on-site Customer Service Support to customers across the defined region. • Implementation of company defined processes and systems required to deliver high quality consistent Customer Service Support. • Monitoring and improving the Customer base through Annual Service Contracts, sales of spare parts etc. • Forecasting and ensuring on-time availability of spare parts for the Field Service activities at customer site. • Educate customers on the need to use genuine consumables in their equipment. • Achieve mutually agreed Sales / Revenue targets on service and spares from the territory. • Payments follow up with Customers / Debt Collectors & Collection of outstanding’s as per defined guidelines. • Travel & attend emergency calls beyond Office hours if required. • Commit and discharge duties in compliance with the ISO 9001:2008 requirements and standards..more



30/01/2017
* Sr. Sales Executive – Office Furniture. (4-5 years )

Location : Muscat

Job Description: Co-ordinate and manage the assigned Sales functions of the department. Initiate, devise, plan and execute Sales & Marketing activities related to promotion of the company’s products for achieving the maximum business results. Job content: 1. Understanding the products of the company. Both Commercial and technical issues 2. Understanding the Market Segment. 3. Identifying the market size and measuring the potential market base. 4. Developing Sales & marketing Plan for every quarter, Half-year and Annual. 5. Preparing the realistic Sales forcast and budget. 6. Visiting Potential clients on a periodical basis to assess their needs. 7. Arranging meetings with potential clients and bridging the gap between their needs and our products. 8. Making a suitable products offer which is commercially viable for the company. 9. Convincing the potential clients on our products and narrowing the discussions towards a closure. Most importantly, Securing orders for the company’s products. 10. Follow up with the customers for proper execution of the order. 11. Servicing the existing clients. 12. Developing a suitable market development plan. 13. Developing proper database on market information & competitors. 14. Maintaining proper reports on customer visits, client details, price offers to clients,order details, market development activities. 15. Continuous efforts to improve the profitability of the company. KRAs (Key Result Areas) Business Generation with profitability, Achieving the budgeted Sales Figures, Market Development, Expanding customer base, Market Knowledge and Competitor assessment, Maintaining records and reports, Communication, Customer Relations. .more



30/01/2017
* Commercial Finance Assistant (Omani- Female Only) (3-5 years )

Location : Muscat

Job Description: - Maintain the Divisional petty cash and prepare summary of cash vouchers on periodic basis for onward submission to F&P for petty cash replenishment. - Certification and passing of all Supplier Invoices for purchases and services covering all Departments of the Division including bills for the Divisional Office, Branch Offices and Showrooms pertaining to Telephones, Electricity, Water, Cleaning charges. - Review and authorization of all Sales transactions generated at the Division involving scrutiny of the underlying documentation prior to approval of the DDMS in Oracle system by DFM. - Screening and recommendation of Credit Application Forms for opening of new Customer Accounts through Credit Control department. - Conversion of Delivery Instructions into Delivery Notes after ensuring sufficiency of supporting documentation like LPO, PDC or Advance receipt. - Processing of Invoices for all Delivery Notes made during the month and ensure minimal pending Delivery Notes without invoicing. Coordination with Internal Audit/Credit Control department for all Divisional requirements for Consolidated Invoice, Dummy or Pro-forma Invoice etc. - Coordination with Stores personnel and ensuring timely preparation of GRV’s for all consignments received at RGP Stores covering all locations and reporting status to DFM. - Initiating workflow documents like IPO, LPO and CER in the Oracle after ensuring the correctness and justifications received from department. .more



25/01/2017
* Application Cum Consulting Engineer-Applied & VRV (3-5 years )

Location : Muscat

Job Description: Purpose: -Contribute to the growth and success of the business activity of the organization engaged in Product/Projects Sales & Marketing with exceptional planning possessing technical & analytical qualities. -To support the Sales function with application engineering & and building the -confidence with the consultant for inserting -the specifications and MAS approvals . Timely reporting to manager ensuring compliance with the organization’s policies and procedures. Summary of the Job Role: -Engaged in Application & consulting engineering to support Sales & Marketing for HVAC Products. Review Tender specification , equipment selection & scheduling, technical compliance statement preparation, meeting consultants & clients for technical discussions, preparation of MAS submittal and arranging the client/consultant approvals. -Meeting the consultants & Client to build strong the relationship, spec in the product specifications during the initial stages of tenders timely reporting to manager. Key Outputs: -Meet consultant & Client to spec in product specifications during the initial stages of the Tender. -Scheduling the visits along with sales to customers for technical discussions. -Reviewing the Tender/enquiry technical specifications/equipment schedules and estimating the head loads, preparing the equipment selections/schedules along with compliance statements -Assist in organizing products seminars to customers in liaison with supplier representative. -Timely response to technical queries with appropriate response and periodic follow ups with customers for compliance . -Ensure timely submission of MAS to client/consultants. -Co-ordination with sales for timely submission & approval of MAS. -Ensure compliance to company policies & procedures in the business process. -Ensure harmonious working environment with-in the Department and maintain good professional relations with all staffs within the Department and other Department. Skills/Knowledge: -Demonstrate experience in Application & Consulting Engineering skills. -Demonstrate excellent technical & analytical skills in relevant field. -Excellent written and oral communication skills. -Advanced user of MS office and exposure to Report writers (Crystal etc). -Proficiency in understanding Autocad layouts & ERP systems -Excellent analytical skills and problem solving skills -Excellent team player. .more



23/01/2017
* DESIGNER / PLANNER / PROJECT CO-ORDINATOR (3-4 years )

Location : Muscat

Job Description: Purpose: Support sales & Business development dept as Designer / Planner / Project coordinator. Part of operational team ensuring compliance of financial policies and procedures. Ensure documentation compilation is recorded accurately to facilitate timely submission. Summary of the Job Role: Prepare project shop drawings, site co-ordination & support compilation of technical submittals during pre & post tender proposals. Job Responsibility related to: Commercial Kitchens, Refrigeration & Laundry Equipment / System Key Outputs: •Study, plan, Prepare quality working drawings / as built drawings related to Kitchen, Refrigeration & Laundry projects. Thorough knowledge of Mechanical / Electrical & Plumbing legends & symbols •Accompany technical discussions / site surveys to project site during pre/post execution stages. •Draft technical notes / specifications & Bill of materials for tender / design projects. •Coordinate technical Material Approval / Sample submittals with sales for consultant reviews / approvals •Support business development through meetings with consulting engineers, planners, architects offering product / guide specifications. •Responsible for controlling and releasing required shop drawings to concerned departments for delegation by concerned department heads. Skills/Knowledge: •Excellent written and oral communication skills. •Demonstrated experience AUTOCAD designing & co-ordination skills. •Advanced user of MS office and exposure to prepare transmittal reports. .more



23/01/2017
* Senior Sales Engineer- Projects- Chillers (5 years )

Location : Muscat

Job Description: Purpose: -Contribute to the growth and success of the business activity of the organization engaged in Product/Projects Sales & Marketing with exceptional planning possessing technical & analytical qualities. -Achieve budgeted sales targets, ensure customer satisfaction. Timely reporting to manager ensuring compliance with the organization’s policies and procedures. Summary of the Job Role: -Engaged in Sales & Marketing for Chillers / AHUs / FCU -Generate enquiries, quotation response and follow-up with customer, order conversion, processing order and timely execution of the order. Customer satisfaction, maintain sales record keeping and timely reporting directly to Assistant manager of the department. Key Outputs: -Achievement of Sales targets for the department responsible. -Scheduling sales visits to customers and reporting on a daily basis to reporting manager. -Preparing quotes with necessary guidelines of pricing & terms & conditions as per company policies & procedures. -Assist in organizing products seminars to customers in liaison with supplier representative. -Closely work with clients & contractors generating enquiries for business opportunities. -Timely response to enquiries / tenders with appropriate proposals and periodic follow ups with customers for order conversion. -Ensure timely process of orders on suppliers. -Co-ordination with internal approval authorities for timely release of orders on supplier. -Co-ordination with finance for appoint of freight agents and keep a track of the shipment in co-ordination with division finance office. -Co-ordinate deliveries to customers thru internal or external service providers. -Ensure deliver documents are tracked and handed over to office assistant for Invoice preparation. -Ensure timely execution of projects orders in co-ordination with internal or external service providers to meet customer satisfaction. -Support credit control Department during collection of customer payments accountable by the Department. -Ensure compliance to company policies & procedures in the business process. -Ensure harmonious working environment with-in the Department and maintain good professional relations with all staffs within the Department and other Department. Skills/Knowledge: -Demonstrate experience in Sales & Marketing skills. -Demonstrate excellent technical & analytical skills in relevant field. -Excellent written and oral communication skills. -Advanced user of MS office and exposure to Report writers (Crystal etc). -Proficiency in understanding Autocad layouts & ERP systems -Excellent analytical skills and problem solving skills -Excellent team player. -Designing Skills .more



23/01/2017
* Asst. Manager - Service (Min 10 yea )

Location : Muscat

Job Description: Purpose: Manage the service team to generate revenue through operation and maintenance, service contracts, Refurbishment Sales, providing maintenance & sale of spares. To ensure profitable and rapid growth of Service department. Summary of the Job Role: To ensure that the new department of Operation and Maintenance leverages on existing manpower strength and is started and grows rapidly. To develop new customers for operations and Maintenance and increase sales. To quote for O&M jobs and follow up to win tenders with special focus on Stadiums, Ministry of Education, Ministry of Tourism etc. To ensure that necessary coordination and supervision is done by concern for timely completion of planned activity. Key Outputs: • To ensure that the attached business plan numbers are reached. ( Business Plan attached) • Budgeted revenue from service to be met • Generation of profitable service revenue. • Verification of costing prepared by team members. • Coordination with Client / Consultant / Main Contractor for service activities. • Visit and maintain customer relationship.. • Continuously analyse skill sets of technicians and draw up action plans to ensure that technical skills are continuously updated.. • Focus on building up department and increase turn over. Skills/Knowledge: • Highest level of engineering skill. • Excellent written and oral communication skills. • Advanced user of MS office. • Proficiency in operating Oracle systems. • Excellent analytical skills and problem solving skills. • Ability to handle client / customer. • Excellent team leader and motivator. • Experience in training and handling staff. Experience: • Must have worked in contracting environment of MEP or in facilities management with at least five years of site handling experience in HVAC. .more



23/01/2017
* Sales Executive- Ecolab/Kracher (3-5 years )

Location : Muscat

Job Description: Purpose: - Contribute to the growth and success of the business activity of the organization engaged in Product/Projects Sales & Marketing with exceptional planning possessing technical & analytical qualities. - Achieve budgeted sales targets, ensure customer satisfaction. Timely reporting to manager ensuring compliance with the organization’s policies and procedures. Summary of the Job Role: - Engaged in Sales & Marketing for Ecolab Chemicals used in Housekeeping, Kitchens & Laundry facilities. - Engaged in Sales & Marketing of Karcher Cleaning Equipment to hospitality segment - Generate enquiries, quotation response and follow-up with customer, order conversion, processing order and timely execution of the order. Customer satisfaction, maintain sales record keeping and timely reporting directly to Assistant manager of the department. Key Outputs: - Achievement of Sales targets for the department responsible. - Scheduling sales visits to customers and reporting on a daily basis to reporting manager. - Preparing quotes with necessary guidelines of pricing & terms & conditions as per company policies & procedures. - Assist in organizing products seminars to customers in liaison with supplier representative. - Closely work with clients & contractors generating enquiries for business opportunities. - Timely response to enquiries / tenders with appropriate proposals and periodic follow ups with customers for order conversion. - Ensure timely process of orders on suppliers. - Co-ordination with internal approval authorities for timely release of orders on supplier. - Co-ordination with finance for appoint of freight agents and keep a track of the shipment in co-ordination with division finance office. - Co-ordinate deliveries to customers thru internal or external service providers. - Ensure deliver documents are tracked and handed over to office assistant for Invoice preparation. - Ensure timely execution of projects orders in co-ordination with internal or external service providers to meet customer satisfaction. - Support credit control Department during collection of customer payments accountable by the Department. - Ensure compliance to company policies & procedures in the business process. - Ensure harmonious working environment with-in the Department and maintain good professional relations with all staffs within the Department and other Department. Skills/Knowledge: - Demonstrate experience in Sales & Marketing skills. - Demonstrate excellent technical & analytical skills in relevant field. - Excellent written and oral communication skills. - Advanced user of MS office and exposure to Report writers (Crystal etc). - Proficiency in understanding Autocad layouts & ERP systems - Excellent analytical skills and problem solving skills - Excellent team player. .more



23/01/2017
* Service Executive (7-10 )

Location : Muscat

Job Description: Purpose: Handling of Service / AMC of HVAC – Applied & Unitary equipments. Installation of HVAC System / Equipments. Summary of the Job Role: Installation & Commissioning of HVAC System / Equipments. Handling of Service to meet customer requirement and to provide timely service. Handling of AMCs and ensure timely completion as per schedule. Coordinate with Client / Consultant / Main Contractor for site works. Key Outputs: •Respond to all installation enquiries. •Respond to all service requests. •Coordination with E&M. •Coordination with principals as required. •Costing of enquiry. •Process of order received. •Coordination with subcontractor for specialized service. •Coordination with HVAC Sales department for equipment related details. •Coordination with Client / Consultant / Main Contractor for Installation activities. •Coordination with HVAC - Service for handing over. •Coordination with store in charge for delivery of materials Skills/Knowledge: • Excellent written and oral communication skills. •Advanced user of MS office. •Proficiency in operating Oracle systems. •Exposure to costing and ordering. •Excellent analytical skills and problem solving skills. •Excellent team player and motivator. •Experience in training and handling staff. .more



23/01/2017
* Sales Executive (5-7 years )

Location : Muscat

Job Description: Qualification: • MBA will be an added preference • Written and spoken communication skills • System and computer knowledge is a must. • Working knowledge of Arabic will be an added advantage Experience: • Sales & Marketing in Building Materials, preferably in Plasters & Plastering accessories is a must. • GCC experience preferably in Oman is a must. • Candidates with GCC driving license and shorter notice period will be preferred. Job Description: • Marketing with consultants and contractors for getting MHD products approved. • Attending site meetings for approval and deviations. • Responding to enquires/quotations, orders procurement and fulfilment. • Forecasting monthly sales. • Meeting sales budgets. • Collections. • Supporting Warehouse for stocking and clearing of old stocks. .more



19/01/2017
* Debt collectors(Omani Only) (2-3 Years )

Location : Muscat

Job Description: Visiting prospective customers along with division team for opening new accounts or for enhancement of limits for existing customers Submission of invoice received from division( Hand delivery or mailed) Sending periodical statement to customer Payment follow up, collection of cheques, giving invoice allocation for cheques . Sending letters for payment follow up Obtaining confirmation of balances whenever necessary. Raising debit note/ credit note in customer accounts as per request of the division Advising the concerned to pass necessary entries for direct transfer of credit received from the customer or other adjustment entries Account reconciliation if the customer account not in agreement with our balance with the assistance of other support staff. Preparation of dummy invoice, consolidation of invoice etc Correspondence with divisions for obtaining invoices, delivery notes, LPO’s etc as required by the customer for payment follow up. Meeting the collection target set from time to time. .more



15/11/2016

  
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